How To Get a Copy Vehicle Registration Certificate in Quebec
Registration certificates serve as official documentation, confirming that your motor vehicle maintains a current registration status with the Quebec authorities. Should your registration certificate become lost, sustain damage, or require duplication for any purpose, the Province of Quebec offers accessible pathways to secure replacement documentation through the Société de l'assurance automobile du Québec (SAAQ) and its associated service network.
Online Duplicate Certificate Services
Quebec provides comprehensive digital access to registration certificate duplication through the SAAQclic online platform, accessible to both individual residents and business entities.
SAAQclic Online Platform
Customer Service: 514-873-7620 (Montreal region)
Toll-free: 1-800-361-7620
Monday to Friday: 8:30 a.m. to 4:30 p.m.
SAAQclic Services for Individuals
Registration certificates issued after February 20, 2023, can be accessed, viewed, and printed at no charge through your SAAQclic account at any time.
Should your registration certificate not appear in your SAAQclic file, you may request SAAQ to generate and mail a printed copy by submitting a secure email through the platform or writing a formal request.
Registry Agent Services
SAAQ Service Outlets
Quebec maintains a network of SAAQ service outlets strategically distributed throughout the province, offering comprehensive in-person assistance for vehicle registration matters. These government-operated facilities handle all registration transactions, including the issuance of replacement certificates.
To identify the service outlet closest to your location, utilize the Find a Service Outlet locator on the SAAQ website. Services may be accessed through scheduled appointments or walk-in visits, depending on location capacity and service type.
Documentation Requirements
When requesting a duplicate registration certificate through an SAAQ outlet, you must present:
- driver's licence
- health insurance card
- Canadian passport
- Canadian citizenship certificate
- proof of citizenship issued by Citizenship and Immigration Canada
The vehicle owner or their authorized representative must conduct the transaction. Certificates are issued during your visit when processed at service outlets.
Third-Party Authorization
Mandatory Representation (Power of Attorney)
When personal attendance at an SAAQ facility proves impossible, Quebec legislation permits designated representatives to execute registration transactions through mandatory authorization. This formal arrangement requires proper documentation to establish the representative's authority.
Essential requirements for third-party transactions include:
- Completed Power of Attorney form for natural persons
- Original signatures from both mandator (vehicle owner) and mandatary (representative)
- Valid identification for the mandatary conducting the transaction
- Clear specification of authorized operations
The Power of Attorney document designates the mandatary to represent the mandator and transact with SAAQ on their behalf. This authorization encompasses registration certificate replacement, vehicle registration renewal, and related administrative operations as specified in the mandate.
For business entities, separate corporate authorization forms apply when employees or third parties conduct vehicle registration business. These forms establish delegated authority from corporate officers to designated representatives.
Fee Structure and Payment Options
Standard Fees
Registration certificate replacement costs $5.35 when processed through SAAQ service outlets or mandataries. However, certificates printed directly by vehicle owners through SAAQclic incur no charge, representing a significant cost savings for digitally-capable residents.
When requesting SAAQ to mail printed certificates following written or secure email requests, the $5.35 fee applies. Certificates are delivered to your primary address on file within standard processing times.
Additional related fees include:
- New licence plate issuance (including certificate and sticker): $12.40
- Replacement of both licence plate and registration certificate: $12.40
- Personalized licence plate orders: Variable costs depending on selection
Payment Methods
SAAQ service outlets and mandataries accept diverse payment instruments:
- Cash payments
- Debit card transactions
- Credit cards (Visa, Mastercard)
- Certified cheques
- Money orders
Online services through SAAQclic typically require credit card payment or electronic fund transfer through participating financial institutions when applicable fees arise.
For registration certificate replacements processed at service outlets, documents are provided immediately upon payment of the fee and completion of verification. Certificates requested by mail are typically delivered within 10 to 20 business days to your registered address.